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How to cancel my subscription?

To cancel your subscription, follow these steps:

  1. Navigate to https://tailscan.com/account
  1. Log in with your email address (that you’ve used to purchase Tailscan) and your license key.
    1. Don’t remember your license key?

      If you don’t have your license key, search your email inbox for an email with the subject ‘Your Tailscan license key’. If you do not have this email anymore, send an email to support@tailscan.com and we will help you further.

  1. Click on the button ‘Open billing portal’
  1. Click on the button ‘Cancel plan’. You will no longer be charged. You can keep using Tailscan until your current billing cycle ends.
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We’re sad to see you go, but we hope you liked using Tailscan! We’ll ask via email if you have any feedback for us. If you do, it would be much appreciated. It will help us make Tailscan better for others in the future.
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